Shipping policy
Every print is made for you
Each MyStreetPrints poster, canvas and framed print is made to order after you place it. It's printed in the UK by our print partner and sent straight to you.
Where we deliver
We deliver to addresses in the United Kingdom. We don't currently deliver outside the UK.
Delivery costs and times
| Price | Usually arrives | |
|---|---|---|
| Standard delivery: posters | Free | 3–6 working days after you order |
| Standard delivery: canvases and framed prints | Free | 4–7 working days after you order |
- Working days are Monday to Friday, not including bank holidays.
- These are estimates. Busy periods, bad weather or courier problems can occasionally add a few days.
- If your order is running late, we'll let you know.
- Your order will always be delivered within 30 days unless we've agreed something different with you.
Tracking
When your order leaves the printer, we'll email you a tracking link where the courier provides one.
Framed prints and canvases
Framed prints arrive ready to hang, with the print already mounted in the frame behind a clear acrylic front. Canvases come in 30×45cm, 40×60cm and 60×90cm, stretched over a slim wooden frame.
Check your address
Please check your delivery address carefully at checkout. Orders go to print quickly, so if you spot a mistake, email hello@weekenderbrands.com straight away with your order number.
If a parcel comes back to us or goes missing because the address was wrong or incomplete, we can send another, but we'll need to charge for the reprint.
If your order hasn't arrived
If your order hasn't turned up 5 working days after its estimated delivery date, email hello@weekenderbrands.com with your order number. We'll trace it with the courier. If it's lost, we'll send a free replacement or give you a full refund, whichever you prefer.
If tracking shows your parcel as delivered but you can't find it, please check with neighbours and any safe place first, then get in touch and we'll look into it with the courier.